FAQs Payment

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Payment FAQs

Q1. Do you charge sales tax on any item?
Hairbird.com is required by law to collect and remit Georgia sales tax.
Q2. Which payment methods do you accept?
We gladly accept Visa, Mastercard, American Express, Discover, or Paypal through Paypal Express.
Q3. How secure is this store?
Hairbird.com uses Paypal Payflow Pro for payments, one of the most trusted online payment solutions on the web.

All payment information is stored in a customer profile hosted on PayPal's secure systems.
Q4. Do you accept "Collect On Delivery (COD)" payment or personal checks?
Sorry, but no. We do not accept personal checks or COD.
Q5. When do I get my refund once I have returned an item?
Once we have received your return, we process a refund onto the original payment method within 5 business days.
For example, your return should be credited to you within 10 business days if you sent your package via a 3-5 day delivery method.
We will send you an e-mail to let you know when and how much the credit was issued.

 

Please first read the FAQs above. Then if you still have any questions, we'd be happy to help. Please contact us.